Privacy Policy
Privacy Policy
desi, A Public Benefit Corporation (“desi,” “we,” “us”) operates the desi service at letdesidrive.com. desi helps people plan a safe ride home. This policy explains what personal information we collect, how we use it, and how text-message opt-in works.
Information we collect
We collect information you give us and information needed to run the service:
- Name, email address, and mobile phone number
- Account details and preferences you set in the desi app or on our website
- Text-message consent records, including the time and method of opt-in, and your opt-out requests
- Messages you send us, including replies such as STOP or HELP
- Calendar information, if you choose to connect a calendar
- Location information, if you choose to allow it on your device
- Basic technical data such as device type, app version, and logs needed to deliver and troubleshoot the service
How we use information
We use this information to create and support your account, send the messages you agreed to receive, remind you about planned outings and rides, operate and secure the service, and respond when you contact us. We do not use your mobile number or text-message consent for any other company’s marketing.
Text messages
If you opt in, desi sends non-marketing text messages about ride reminders, outing check-ins, and account notices. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help, or email natalie@letdesidrive.com.
Consent to texts is optional. You can use desi without agreeing to receive text messages. See our Terms of Service.
Mobile information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share your phone number and text-message consent only with vendors that deliver the messages or support the service for us, and only so they can perform that work. Those vendors include our messaging platform and the carriers and messaging providers it uses. They may not use that information for their own marketing.
Other service providers
We use vendors to host the website and app, store account data, send email, and — if you connect them — read calendar data from the provider you choose (such as Google or Microsoft). They process information on our instructions to provide desi. We do not allow them to use text-message opt-in data for their own marketing.
How long we keep it
We keep personal information for as long as your account is active and as long as we need it to run the service, meet legal duties, and show that you opted in to texts. When we no longer need it, we delete it or de-identify it.
Your choices
- Text STOP to the desi number that texted you to stop messages. We will text you once to confirm.
- Text HELP for help, or email natalie@letdesidrive.com.
- Turn off location or disconnect your calendar in your device or account settings.
- Email us to ask for access, correction, or deletion of your personal information.
Children
desi is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 gave us personal information, email us and we will delete it.
Changes
If we change this policy, we will post the new version on this page and update the effective date. If a change materially affects text-message consent, we will not expand that consent without asking you.
Contact
desi, A Public Benefit Corporation
4014 Big Meadows
San Antonio, TX 78230
natalie@letdesidrive.com
https://letdesidrive.com